We Care About Your Health and the Health of the Community
Here at Northwest Eye Doctors we are available to see you and your loved ones for all their eye care needs. We have introduced enhanced protocols during the COVID-19 pandemic.
We ask all our patients/visitors/staff and doctors to refrain from entering the clinic if:
- They have traveled outside of Canada in the past 14 days
- If they are experiencing any flu-like symptoms, cough, fever, chills, body-aches, sore throat or shortness of breath
- If they have been in contact with anyone with flu-like symptoms or COVID positive over the past 14 days
The visit to the clinic will be by APPOINTMENT ONLY. Please call the front desk at (778) 394-6933 to inquire about same-day visits. We have Patient Intake Forms available and ask all patients complete then email/fax these forms back to the front desk prior to your visit.
We are limiting the number of patients in the clinic at any one time and therefore would appreciate all patients arrive no more than 5 minutes prior and no later than 10 minutes after their designated appointment time, late arrival may result in re-scheduling.
Upon entering, all patients are required to wear a mask and asked to wash their hands. Hand sanitizer is available throughout the clinic. We have signage throughout the clinic promoting physical distancing of 2 meters. There is new plexiglass surrounding our reception desk and we encourage contactless “tap” payment options.
All contact surfaces are cleaned after each patient and throughout the day. Exam rooms are thoroughly sanitized after each visit. The optical is open and eyewear will be cleaned and sanitized after each trial.
We also have an option for telehealth visit with one of our optometrists, please call (778) 394-6933 to inquire. A telehealth consent form can be found by clicking the Patient Forms Tab.